Effective Date: 1st July 2025
Acceptance of Terms
By accessing and using the Reflections Psychology Services Pty Ltd website (https://reflectionspsychology.com.au), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website.
Services Provided
Our website offers information about our psychological and mental health services, facilitates appointment bookings, and provides resources related to mental health. All services are provided by qualified professionals, including registered psychologists and Accredited Mental Health Social Workers (AMHSWs), in accordance with the guidelines set by their respective governing bodies.
User Obligations
When using our website, you agree to:
- Provide accurate and complete information when booking appointments or submitting inquiries.
- Use the website in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site.
- Refrain from transmitting any unlawful, harmful, or objectionable content through our website.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Reflections Psychology Services Pty Ltd or its content suppliers and is protected by Australian and international copyright laws. Unauthorised use of any content may violate copyright, trademark, and other laws.
Appointment Bookings and Cancellations
- Booking: Appointments can be booked through our website or by contacting our office directly.
- Cancellation Policy: We require at least 24 hours’ notice for appointment cancellations. Late cancellations or no-shows may incur a cancellation fee.
Telehealth Services
We offer telehealth consultations for clients unable to attend in-person sessions. By opting for telehealth services, you acknowledge and consent to the use of electronic communications for psychological and mental health services. We take reasonable steps to ensure the confidentiality and security of telehealth sessions, but cannot guarantee absolute security.
Limitation of Liability
While we strive to ensure the accuracy and reliability of the information on our website, we do not guarantee its completeness or suitability for any purpose. To the extent permitted by law, Reflections Psychology Services Pty Ltd disclaims all warranties, express or implied, and is not liable for any loss or damage arising from your use of the website or reliance on its content.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing third-party websites is at your own risk.
Privacy
We are committed to protecting your privacy. Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and other applicable laws. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
Governing Law
These Terms of Service are governed by the laws of Queensland, Australia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the revised terms.
Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Reflections Psychology Services Pty Ltd
Level 10, 39 Sherwood Road
Toowong Q 4066
Phone: 07 3401 9768
Email: info@reflectionspsychology.com.au
Website: https://reflectionspsychology.com.au